End User Privacy Policy
MAGIC APPS (“we”) welcomes you. This Privacy Notice or End User Privacy Policy (“End User Privacy Policy”) applies to our Atlassian application (“Magic Estimations” or “App”) available by following the link.
The End User Privacy Policy describes which of your personal data Magic Estimations collects, how stores, processes, and uses it, and what happens when you use the App.
About us
We are the controller of your personal data processed through the Magic Estimations. This means that we determine the purposes and means of personal data processing.
support@magicapps.io – for general inquiries | |||
contact@magicapps.io – for general inquires including privacy related ones | |||
About you
When you download Magic Estimations, you become our end user (“End User”).
We divide the End Users into categories so you can easily find details about the processing of your personal data. Pay attention that you can fall into several categories depending on your actions.
Type of End User | Description | ||
End User | End User who downloads and uses the App | ||
Session End User | End User who creates and participates in the estimation session | ||
Feedback provider | End User who fills out the feedback form to provide feedback for improvement of the App | ||
Please note! We do not knowingly process the personal data of End Users under the age of 16. If you are such an End User or you are a legal representative of such an End User, please contact us. | |||
Personal data
Sources of data
We receive data when you download the App and interact with it, depending on your actions in the App and your device.
You can change your personal data in Magic Estimations by exercising your right to rectification or by the App functionality. Please note that the same lawful bases and storage terms apply to the changed data.
We may also receive data from third parties. It depends on your settings and the features you use.
Lawful bases for processing
To process your personal data, we rely on the following lawful bases:
performance of the contract — for the processing of personal data necessary for the negotiating on, conclusion, and performance of a contract (mainly, the End User Terms) with you;
legitimate interest — for the processing necessary for the development of our services, taking into consideration your interests, rights, and expectations;
legal obligation — for the processing as required by applicable laws (for example, to comply with tax or KYC/AML regulations) or if requested by a law enforcement agency, court, supervisory authority, or another state-authorized public body.
Technical End Users’ data
We collect some technical data about the End Users to optimize performance, debug issues, and enhance features while ensuring security and privacy to improve the overall user experience.
Most of the technical data we collect are anonymous, but some data is associated with your IP address and device ID. Please read about personal technical data below.
End User data | Reasons for processing | Lawful basis |
Information about the сoarse location (IP address, country) | The optimization of the performance, debugging, enhancement of the features’ proper functioning, and improvement of the App | Legitimate interest |
Identifiers (user ID) | ||
Purchase history | ||
Usage data (start and end date of using the App) | ||
Technical device information (default settings) or network information (for example, IP address, HTTP user agent) | ||
Data storage | ||
We store the data for 3 years from its collection. | ||
Session End Users’ data
We collect some of your data when you create and participate in the estimation session in Magic Estimations.
End User data | Reasons for processing | Lawful basis |
Type of the session | To provide you with the functionality of the App | Performance of the contract |
Name of the session | ||
Estimation field | ||
JQL | ||
Preferred session configuration | ||
Estimation values | ||
Chat messages | ||
Data storage | ||
We store the data until you delete the estimation session. | ||
Feedback providers’ data
We collect some of your data when you submit your feedback about the App.
End User data | Reasons for processing | Lawful basis |
Your rating of the session | To use your feedback in our marketing activities | Legitimate interest |
The text of the feedback | ||
Data storage | ||
We store the data for 6 years from feedback or the last communication on feedback. | ||
Data received from third parties
We may receive some personal data from third parties.
The amount of data collected, the purposes, and the lawful basis for processing are determined by the respective privacy documents of these third parties.
Third party | Privacy documents |
Atlassian Marketplace | |
Sentry | |
Vercel | |
LogRocket | |
PayPro Global |
In addition, we receive some data from PayPro Global when you buy a monthly or annual subscription to Magic Estimations. The data may include:
End User data | Reasons for processing | Lawful basis |
Payment confirmation | To confirm your payment | Legal obligation |
Date of the transaction | ||
Purchased subscription details | ||
Billing contacts | ||
Data storage | ||
We store the data for 6 years from the time you unsubscribe from your subscription. | ||
We also receive some data, mainly usage data, from Atlassian Marketplace in order to place the App within the platform and provide you with its functionality. The data may include:
End User data | Reasons for processing | Lawful basis |
Company’s and its representative data | To provide you with the functionality of the App | Performance of the contract |
Hosting data | ||
The number of End Users in Jira instance | ||
Maintenance period (start and end date of using the App) | ||
Atlassian identification (license ID and entitlement number) | ||
Data storage | ||
We store the data during your usage of the App. | ||
Data sharing with third parties
We can share your personal data with third parties without any harm to you and in full compliance with applicable law. In addition, we have implemented organizational and technical measures to ensure the security of personal data during data transfer to third parties.
To share your data, we rely on the following lawful bases, depending on the case: consent, compliance with the law, and performance of a contract.
Third parties | Description |
Analytics tools | We use analytics tools to understand and promote our business. |
Contractors, and services providers on the App | We cooperate with service providers and contractors to provide you with their services, operate, develop, and improve the features and functionality of the App, fulfill your support requests, complete payment transactions, etc. |
Providers of the services our team uses | We use CRM systems, messengers, and other services in our organisation to provide you with our services. |
State authorities, courts, law enforcement agencies, etc | We may be obliged to transfer some of your data to tax authorities, courts, law enforcement agencies, and other governmental bodies:
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To get a detailed list of the third-party recipients of your personal data, contact us. | |
Data sharing outside the European Economic Area
The personal data we collect is stored on servers within the European Union for EEA end users and in the USA for US end users.
We may share personal data with the recipients in the USA and other countries, including non-EEA ones, ensuring that your data is protected and processed in accordance with the General Data Protection Regulation.
To share the data outside the EEA, we rely on the adequacy decision by the European Commission or the Data Privacy Framework participation of the recipient.
If the recipient does not participate in the Data Privacy Framework and its country is not deemed to provide an adequate level of protection for your personal data, we adopt Standard Contractual Clauses based on legislation assessments for data protection during transfer and storage.
You can read more detailed measures to protect your personal data here.
Data protection
We apply a variety of security measures appropriate to the possible risks.
Organizational measures | |
Staff training | Internal policies and instructions |
Non-disclosure agreements (NDA) | |
Technical measures | |
Two-factor authentication | Backups |
Firewalls | Encryption technologies |
Data subjects rights
You, as a data subject (individual), have the right to interact with your data directly or through a request to us. This section describes these rights and how you can exercise them depending on your residency.
European Economic Area and United Kingdom residents
You, as a data subject, have the right to interact with its data directly or through a request to us. This section describes these rights and how you can exercise them:
Right | Description |
Right to access | You can request an explanation of the processing of your personal data. |
Right to rectification | You can change the data if it is inaccurate or incomplete. |
Right to erasure | You can send us a request to delete your personal data from our systems. We will remove them unless otherwise provided by law. |
Right to restrict the processing | You may partially or completely prohibit us from processing your personal data. |
Right to data portability | You can request all the data you provided to us and request to transfer data to another controller. |
Right to object | You may object to the processing of your personal data. |
Right to withdraw consent | You can withdraw your consent at any time. |
Right to file a complaint | If your request was not satisfied, you could file a complaint to the regulatory body. |
To exercise your rights, contact us. | |
For EEA residents: We will answer your request within one month. If your request is not satisfied, you can submit a complaint to your local Data Protection Authority. You may find it here. | |
For UK residents: We will answer your request within one month. If your request is not satisfied, you can submit a complaint at the Information Commissioner’s Office via number 0303-123-1113 or go online at http://www.ico.org.uk/concerns . | |
United States residents
Your rights vary depending on the state of your residency, as indicated below.
Right | Description | Area | |
Right to access | You can request an explanation of the processing of your personal data. |
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Right to correct | You can change the data if it is inaccurate or incomplete. |
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Right to delete | You can send us a request to delete your personal data from our systems. |
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Right to portability | You can request all the data you provided to us and request to transfer data to another controller. |
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Right to opt out of sales | The right to opt out of the sale of personal data to third parties. |
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Right to opt out of certain purposes | The right to opt out of processing for profiling/targeted advertising purposes. |
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Right to opt out of the processing of sensitive data | The right to opt-out of processing of sensitive data. |
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Right to opt in for sensitive data processing | The right to opt in before processing sensitive data. |
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Right against automated decision-making | A prohibition against a business making decisions about a consumer based solely on an automated process without human input |
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Private right of action | The right to seek civil damages from a controller for violations of a statute. |
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To exercise your rights, contact us. | |||
We will answer your request within 30 to 60 days, depending on the state and legislative requirements. If your complaint is not satisfied, you can submit a complaint to the Federal Trade Commission. | |||
Please note! Some states do not have privacy laws. The rights of residents of such states are governed by U.S. federal law. If your state is not on the list, please contact us. | |||
Do not sell my personal information
California residents have the right under the California Consumer Privacy Act (“CCPA”) to opt out of the “sale” of their personal information by a company governed by CCPA.
Magic Apps does not sell your personal information to anyone nor use your data as a business model.
However, we support CCPA by allowing California residents to opt out of any future sale of their personal information. If you would like to record your preference that we will not sell your data in the future, please contact us.
Do-not-track requests
California residents using the App may request that we do not automatically gather and track information about their online browsing movements across the Internet.
Such requests are typically made through web browser settings that control signals or other mechanisms that allow consumers to exercise choice regarding collecting personal data about an individual consumer’s online activities over time and across third-party websites or online services.
We currently do not have the ability to honor these requests. We may modify this End User Privacy Policy as our abilities change.
Canada residents
You, as a data subject (individual), under The Personal Information Protection and Electronic Documents Act, Personal Information Protection Act of British Columbia, Personal Information Protection Act of Alberta, and Act respecting the protection of personal information in the private sector of Quebec have the right to interact with its data directly or through a request to us regarding privacy issues.
This section describes the privacy rights of Canadian residents and how they can exercise them:
Right | Description |
Right to access | You can request an explanation of the processing of your personal data. |
Right to rectification | You can change the data if it is inaccurate or incomplete via request or profile settings on the App. |
Right to delete | You can send us a request to delete your personal data from our systems or delete your account via App settings. We will remove all data unless some of them we have to store in compliance with the law requirements. |
Right to data portability | You can request all the data you provided to us and request to transfer data to another controller. |
Right to object opt-out | You may object to the processing of your personal data. |
Right to withdraw consent | You can withdraw your consent at any time. |
Right not to be subject to automated decision-making | You can object to being subject to automated-based processing to know if there are consequences concerning them due to such processing. |
Right to lodge a complaint | If your request is not satisfied, you can file a complaint to the regulatory body. |
To exercise your rights, contact us. | |
We will answer your request within 30 days. If your complaint is not satisfied, you can file a complaint to the Office of the Privacy Commissioner of Canada. | |
End User Privacy Policy updates
The End User Privacy Policy is developed according to the General Data Protection Regulation, other applicable privacy laws, and best privacy practices.
Existing laws and requirements for the processing of personal data are subject to change. In this case, we will publish a new version of the End User Privacy Policy on the App.
If there are material changes to the End User Privacy Policy or the App that affect your data privacy rights, we will notify you by displaying information on the App and, if necessary, ask for your consent.